Legal notice

Contact & Communication Policy

This policy is enforced to protect the integrity, security, and operations of Bellissima Bacchus, including all communication channels and transaction activity.

Bellissima Bacchus maintains strict standards regarding the acceptable use of its website, communication channels, and purchasing systems, including but not limited to email, contact forms, and order placement.

All individuals interacting with Bellissima Bacchus are required to do so in good faith and for legitimate customer-related purposes. Information regarding product availability, shipping, and business operations is publicly available on our website and should be reviewed prior to initiating contact.

Prohibited Conduct

The following behaviors are strictly prohibited:

- Submitting false, misleading, or non-genuine inquiries  

- Repeatedly contacting the business without legitimate purchasing intent  

- Using multiple email addresses, aliases, or accounts to initiate communication  

- Engaging in spam, automated messaging, or bot-driven inquiries  

- Initiating communication that escalates into irrelevant, disruptive, or inappropriate exchanges  

- Continuing to contact the business after being requested to cease communication  

- Placing fraudulent, deceptive, or bad-faith orders, including orders with no intent to complete a legitimate transaction  

- Submitting large or high-value orders under false identities, or for the purpose of testing, disrupting, or interfering with business operations  

Monitoring and Enforcement

Bellissima Bacchus monitors and retains records of all communications and transactional activity, including associated metadata, for the purpose of preventing fraud, misuse, and harassment.

Any pattern of repeated, non-compliant, abusive, or deceptive behavior, including fraudulent order activity, may be considered misuse of electronic communications and commercial systems and, where applicable, may constitute harassment or fraud under relevant laws and regulations.

Bellissima Bacchus reserves the right, at its sole discretion, to:

- Refuse or cancel any order suspected to be fraudulent or placed in bad faith  

- Delay, verify, or decline transactions at any time  

- Refuse or discontinue communication  

- Block or filter email addresses, domains, IP addresses, or accounts  

- Report activity to payment processors, email service providers, hosting platforms, or other relevant entities  

- Escalate matters to appropriate regulatory or enforcement bodies where necessary  

- Pursue any additional remedies available under applicable law  

Acknowledgment

By contacting Bellissima Bacchus or placing an order through our website, you acknowledge and agree to comply with this policy.

Individuals who do not have a legitimate customer inquiry or purchasing intent are instructed to refrain from contacting or transacting with the business. Continued communication or activity after a request to cease may result in further action.